Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from CHE'LIT Candle Co.

Contact:

After reviewing this policy, if you have any additional questions, please contact me at chelitcandleco@gmail.com or call 240-381-3620.

 

Personal Information we collect:

When you visit our website, we automatically collect certain information about your device. Additionally, while you browse the site, we are collection information about the additional web pages or products that you view, what websites or search items referred you to the site, and how you interact with the site. We refer to this automatically collected information as "Device Information". 

Device Information

Purpose of collection: To accurately load the site for you and preform analytics on usage to optimize our site.

Source of collection: Collected from you.

Disclosure for a business purpose: Shared with our processor Shopify.

Personal Information collected: May include versions of web browser, IP address, time zone, cookie information, what sites or products you viewed, search terms, and how you interact with the site.

Order Information:

Purpose of collection: To efficiently provide products or services, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate effectively with you, accurately screen our orders for potential risk or fraud, and provide you with information or advertising that relates to our products or services personalized to your preferences.

Source of collection: Collected from you.

Disclosure for a business purpose: Shared with our processor Shopify.

Personal Information collected: May include name billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

Sharing Personal Information

As described above, we share your Personal Information with service providers to help us provide our services. For example, we use Shopify to help create and power our online store you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use google analytic to help us understand how costumers use the site. You can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/ and you can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Lastly, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising:

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Also, to offer products for sale, processing payments, shipping and fulfillment of your order, and to keep you up to date on new products, services, and offers.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page here:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of the targeted advertising by using the links below:

Google:  https://www.google.com/settings/ads/anonymous

Bing:  https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal here:

http://optout.aboutads.info/

Do not track:

Please note that we do not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

Right to Delete. You may have a right to request that we delete personal information we maintain about you.

Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights that were indicated on our Site or by contacting us using the contact details provided at the top of the page.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. we will respond to your request in a timely manner as required under applicable law.